ShoreTel engages in the development and sale of Internet protocol (IP) communications systems for enterprises internationally.
Sunnyvale, California, United States
Headquarters Regions
Founded Date
Jan 1, 1996
Operating Status
Funding Status
Number of Employees
IPO Status
Stock Symbol
Company Type
For Profit
Contact Email
Phone Number
ShoreTel is a Sunnyvale, Calif. a seller of IP telecom systems to large businesses.

ShoreTel, Inc., together with its subsidiaries, engages in the development and sale of Internet protocol (IP) communications systems for enterprises in the United States and internationally. The company’s systems are based on its distributed software architecture and switch-based hardware platform that enable multi-site enterprises to be served by a single telecommunications system. Its solutions include ShoreTel IP Phones; ShoreTel Voice Switches; ShoreTel Service Appliances; ShoreTel Director, which enables IT administrators to view and manage the entire system of the enterprise from any location using a single application; Unified Messaging solutions that enables users to obtain voice mail messages from various devices; Automated Attendant, which enables the enterprise to direct callers to appropriate individuals, workgroups, or messages; and Small Business Edition solution for smaller enterprises. The company also provides ShoreTel Communicator, which enables the integration of IP telephony solutions with instant messaging, desktop collaboration, and video; Microsoft Integration; ShoreTel Contact Center that enables organizations to route incoming contacts to appropriate agent in a multisite contact center; and ShoreTel Mobility for smartphone users that allows the user to communicate from any location, including office, home, or through Wi-Fi hotspots. In addition, it offers custom application development, integration, and implementation services for businesses; and post-contractual support, training, system design and installation, and professional services. The company sells its products to small, medium, and large companies, as well as public institutions in various markets, including the professional services, financial services, government, education, healthcare, manufacturing, non-profit organization, and technology through a network of distributors. ShoreTel, Inc. was founded in 1996 and is headquartered in Sunnyvale, California.
Funding rounds
Number of Funding Rounds
Total Funding Amount
Announced DateTransaction nameNumber of InvestorsMoney RaisedLead Investors
Nov 16, 2004Series H - ShoreTel3$10.0M
Mar 9, 2004Series G - ShoreTel3$3.5M
Jan 23, 2003Series F - ShoreTel1$11.0MCrosspoint Venture Partners
Jun 25, 2001Venture Round - ShoreTel8$30.0M
Number of Lead Investors
Number of Investors
Investor NameLead InvestorFunding roundPartners
Crosspoint Venture PartnersYesSeries F - ShoreTel
Norwest Venture PartnersNoVenture Round - ShoreTel
JP MorganNoVenture Round - ShoreTel
Matrix PartnersNoVenture Round - ShoreTel
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